Shipping policy
Effective Date: 01-03-2024
Thank you for choosing Y2K Dream Ltd. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction.
Shipping Coverage:
- We ship internationally.
Shipping Costs:
- Complimentary shipping on all orders within our shipping zones.
- No hidden shipping fees.
Order Processing Time:
- Processing occurs within 1-2 business days, Monday to Friday.
- Order cutoff time: 22:00 PM (GMT) Greenwich Mean Time (London)
Transit Time:
- Expected delivery time: 5-7 business days, shipped Monday to Friday.
- Delivery times are estimates and may be subject to change.
Tracking Your Order:
- A tracking number will be provided via email after dispatch.
- Track your order using DPD, EVRI services, depending on the courier used for your shipment.
- For real-time tracking, visit the respective courier's website or tracking portal.
- If you have any tracking queries, our support team is ready to assist.
Order Modifications and Cancellations:
- Weekend orders processed the next business day.
- Contact our customer service for any order changes.
Policy Updates:
- We periodically update our Shipping Policy.
- Stay informed by checking our website for the latest information.
CONTACT US:
Business Name: Y2K Dream
Address: Office 12118 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
E-mail: support@y2kdream.com
Contact Form: https://y2kdream.com/pages/contact
Company Number: 16830407
Customer Service: Monday to Friday between 10:00 am to 7:00 pm (GMT+1)